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HomeReviewsZenhaven by Saatva

Zenhaven by Saatva Review

Updated on November 26th, 2023
Jodi King
Reviewed by Jodi King

About Zenhaven by Saatva

Made from cotton, latex and wool, The Zenhaven is one of Saatva’s premium mattresses and is ideal for the environmentally conscious sleeper.  While I’m not personally someone that thinks about this on a day to day basis, it is really nice to sleep knowing that my mattress isn’t harming the planet.  The all-natural, luxurious mattress is available with free white glove service and removal of your old mattress, one of the many benefits of the mattress belonging to Saatva.

  • 8.0
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    Value for money
  • 8.5
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  • 8.5
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  • 9.0
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    Customer Support
8.5 Overall Score

Pros & Cons

  • Hypoallergenic, all-natural materials
  • Free old mattress removal
  • 20 year warranty
  • Not the most affordable
  • No memory foam 'sinking in' feeling

Sizes & Pricing

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Zenhaven Natural Latex

  • Mattress type icon
    Mattress Type Natural Latex
  • Mattress price & size icon
    Price $3,295 - Queen
  • Mattress firmness icon
    Firmness Levels vary
  • Mattress trial period icon
    Trial 365 nights
  • Mattress warranty icon
    Warranty Lifetime
  • Special feature icon Hot Sleepers
  • Special feature icon Combination Sleepers
  • Special feature icon Couples
  • Special feature icon Pressure relief
  • Special feature icon Motion Isolation

Firmness Level

The Zenhaven conveniently offers two firmness level options – the luxury plus and gentle firm, so that people will different preferences can still find what they are looking for.  The luxury plush is 5-7 on a scale of 1-10, and the more firm option is about an 8/10. This type of firmness for most people (including myself) is a little too firm, but if you are a back sleeper or a heavier built, you might feel more comfortable on the gentle firm variety.

soft_icon Soft
firm_icon Firm

Cooling Properties

When is comes to cooling properties and temperature regulation, the Zenhaven mattresses are great at preventing sleepers from feeling heat, or at least heat that comes from the mattress. This can be credited to the latex’s temperature regulatory features, and as a hot sleeper I really appreciated having this added benefit. It’s important to note that 1 is the coolest on this scale.

soft_icon Cool
firm_icon Hot

Pressure Relief

Pressure relief is likely one of the Zenhaven mattresses strongest selling points and what justifies it’s higher price, with it’s 5-zone natural latex, it provides lower back support and pressure point relief where your body needs it most.

soft_icon Low Pressure
firm_icon High Pressure


The latex of the Zenhaven mattress feels highly responsive, when I move around and change sleep positions it bounces back right away.  I’m confident this would also be a great bed to share with a partner due to this.

soft_icon No Bounce
firm_icon Very Responsive

Motion Isolation

After performing the classic glass of water test on the bed, I was happy to see that the motion transfer on this mattress is low and this goes for both levels of firmness. For those of you who aren’t yet familiar with the water test, it means placing it on one side of the bed and sitting on the other to see what happens to the water.


soft_icon Low Motion Isolation
firm_icon High Motion Isolation

Edge Support

The Zenhaven has solid edge support, offering a supportive feeling even when sitting on the very edge of the bed, without having to worry that I might fall off.

Mattress Materials

The Zenhaven mattress consists of 4 different latex layers, including the Latex comfort layer made from pure Talalay latex, the Firm base layer, the Plush base layer, and Plush comfort layer. The latex of this mattress is especially helpful for cooling control.

Customer Support

Zenhaven beats other mattresses in terms of it’s customer support offerings, with agents available 24/7 through email, live chat on the Saatva website, or even to call on a landline. They’ve also got useful tutorials on their YouTube channel as well as an online blog an a detailed FAQ section.

Phone support icon
Phone Support (833) 613-1833
Chat support icon
Live Chat Available on website

Customer Support

- Overall Score -
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  • Professionalism 9.0
  • Response Time 9.0

User Reviews

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Questions & Answers

Cheryl on Oct 25, 2020

How do I tell Zenhaven what firmness level I want in my mattress?

When you make the purchase on their website, you'll be given a choice of mattress size and firmness level before adding the mattress to your shopping basket.
Karen B. on Oct 25, 2020

Will Zenhaven remove my old mattress for me? Is there a fee?

There is no fee involved when Zenhaven removes your old mattress for you.
Jason on Oct 25, 2020

Where is the Zenhaven mattress made?

Zenhaven mattresses are made in the US.

Final Word

Zenhaven makes a great mattress option for people who are environmentally-conscious and are willing to invest a little extra for it too.  Of course, this isn’t the only advantage of the mattress, with great features and top-notch customer support too that also justify the cost.   I also see the old mattress removal as a big advantage, as well as the fact that it’s from a really well-known brand.


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Jodi King avatar

Jodi King

Jodi King has been an interior decorator for many years specializing in bedroom décor and design. She has been researching mattresses and matching the correct mattress for her customers’ needs for years. She has a lot of knowledge when it comes to looking for the perfect mattress and is a contributor to Top 5 Mattresses.

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