Helix Review

flag Personalized comfort to suit your body
  • 10-year warranty
  • Improve your sleep quality by 36%
  • Free shipping in a box & free returns
  • Customizable firmness
GOOD FOR
Comfort customized
Support
8 /10
Trial/Demo
100 night trial
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  • author: Jodi King
  • 21.06.18
  • Comments
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Rating

  • "Price"
    7 /10
  • "Comfort"
    8 /10
  • " Body Support"
    8 /10
  • "Customer Support"
    8 /10

Overview

Helix believes that everybody has different sleep needs and preferences, and therefore, it makes sense for everyone to have their own custom-built mattress. Depending on the feel, support, point elasticity and temperature of your liking, Helix can build the perfect mattress specifically for your body.

helix dusk deluxe

 

Sizes & Pricing

The completely customizable mattress is available in the following 6 sizes:

Twin: The twin sized mattress dimensions are 39 x 75 x 10″, and it costs $600.

Twin XL: The twin XL mattress dimensions are 39 x 80 x 10″, and it is priced at $700.

Full: The full-sized mattress dimensions are 54 x 75 x 10″, and it costs $850.

Queen: The queen-sized mattress dimensions are 60 x 80 x 10″. It costs $995.

King: The king-sized mattress dimensions are 76 x 80 x 10″, and it’s priced at $1,245.

CA King: The CA King mattress dimensions are 72 x 84 x 10″, and it costs $1,245.

All the mattresses come with a 100-night sleep trial and a 10-year warranty.

Queen
$895
Twin
$600
Twin XL
$600
Full
$850
King
$1,245
CA King
$1,245

Construction

Whether a mattress is organic or natural is based on a few aspects, such as if the manufacturer utilizes eco-friendly materials (like latex, organic cotton, organic wool, etc.), the manufacturing process is organic, and the product doesn’t contain harsh, aggressive chemicals. Organic or natural mattresses may have any of a number of certifications such as CertiPUR-US, Greenguard (Gold), Organic Content Standard 100, or others.

Helix asks you to answer a sleep quiz in order to provide you with the optimal mattress for your needs and likes. The quiz uses what Helix calls “innovative sleep science” in order to customize your mattress. Depending on the following attributes, your final mattress gets designed based on these criteria:

  • Feel preference: Whether you prefer a soft or firm mattress
  • Support requirements: Calculated by plugging in your height, weight and sleeping position
  • Temperature regulation: Does your body get cold or hot at night?
  • Point elasticity: How much pressure relief do you need?

A vast majority of the Helix mattresses are built from combinations of the following layers:

Helix dynamic foam layer

This is Helix’s proprietary foam layer, which has a very strong reaction to pressure. Laying down on a mattress with this layer at the top will make you feel like you are on a mattress as opposed to sinking into it. The dynamicity of the foam allows you to change positions very easily and still feel supported.

Microcoils

The microcoils are usually placed in the middle of a mattress because they are known for their excellent cooling features. They allow for extended airflow, add to the mattress’ springiness and make motion transfer seamless.

Polyfoam

Mostly used as the mattress’ foundation, the polyfoam is a dense, strong layer that is meant to support the mattress and the user.

Helix’s mattresses are CertiPUR-US certified.

The image below shows the layers of the Helix Dusk LUXE Mattress: an ultra-cool premium pillow top cover, gel visco comfort layer, Helix dynamic foam support layer, high-grade polyfoam transition layer, zoned body shape layer featuring 1,000+ wrapped coils, and a DuraDense foam base layer.

helix deluxe dusk

Mattress Cover

The mattress cover is made up of polyester, and because it is considerably thin, it ensures maximum breathability. This thinness also ensures that the cover causes no interference with the mattress’ top layer.

Firmness, Feel & Support

Helix mattresses are custom built according to your preferences and needs. If you go with a medium-firm mattress, they will design one that combines the qualities of both soft and firm mattresses. Their mattresses allow easy motion transfer without getting stuck on the mattress, and they also ensure that a maximum number of sleeping positions are catered for. It’s recommended that you fill the sleep quiz to the best of your knowledge because the users who have given the most honest answers have gotten a mattress that gives them their ideal firmness, feel, and support.

Purchase & Delivery Process

In order to buy a mattress, fill in the sleep quiz and then enter your email address. Once you’re done, your personalized mattress criteria are created for you. You can pay for the mattress directly from the website. The mattress is made in the US and normally gets delivered within 6-10 business days.

Pros & Cons

  • Fully customizable mattress
  • Usage of microcolis foam to aid airflow
  • 100-night sleep trial and 10-year mattress warranty
  • Smooth motion transfer
  • Interest-free financing available
  • Lacks custom memory foam option

Customer support

Helix’s customer support can be reached via phone and email during business hours. The customer representatives normally do get back to you quickly. There are also plenty of video tutorials available on the company’s YouTube channel, and you can also check the FAQ section and the blog if you are looking for more information.

  • Phone Support
    Customer support via phone during business hours.
  • Email
    Support via email is available by emailing the help team directly.
  • Video Tutorials
    There are plenty of video tutorials on the company’s YouTube channel.
  • FAQ
    An informative FAQ section is available on the company website.
  • Blog
    There is a blog that offers a variety of tips, interviews, and creative educational articles.

Final Word

Helix does what not many mattress sellers do not: it builds a personalized mattress that is perfect for your sleep needs. While the edge support on the Helix isn’t great, the mattresses are competitively priced and a great option if you are a hot sleeper or sleeping with a partner. With a 100-night trial period, a 10-year warranty, free shipping in a box, customizable firmness, and a CertiPUR-US certification, Helix offers a made-to-order mattress that you’ll be happy with for years to come.

Jodi King
author

Jodi King has been an interior decorator for many years specializing in bedroom décor and design. She has been researching mattresses and matching the correct mattress for her customers’ needs for years. She has a lot of knowledge when it comes to looking for the perfect mattress and is a contributor to Top 5 Mattresses.

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