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Dreamcloud Review

Updated on February 22nd, 2024
Jodi King
Reviewed by Jodi King
Dr. Dimitar Marinov
Validated by Dr. Dimitar Marinov - Sleep Specialist

About Dreamcloud

DreamCloud offers three luxury mattress models with the goal of making you feel like you are literally ‘sleeping in the clouds’ which I can’t say I felt far off from while testing out their mattress.  Since their mattresses fall into the luxury category, they aren’t exactly cheap, however.

  • 9.0
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    Value for money
  • 9.0
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  • 10
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  • 9.5
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    Customer Support
  • 5.0
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    User's Reviews
8.5 Overall Score

2 Minutes on Dreamcloud Mattress

Pros & Cons

  • High quality materials
  • Suitable for couples & heavier builds
  • Premium edge support for people with limited mobility
  • Combines comfort & support
  • Limited sinking
  • Heavy & difficult to move

Sizes & Pricing

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DreamCloud Hybrid

  • Mattress type icon
    Mattress Type Hybrid
  • Mattress price & size icon
    Price $1,322 - Queen
  • Mattress firmness icon
    Firmness Medium Firm
  • Mattress trial period icon
    Trial 365 nights
  • Mattress warranty icon
    Warranty Lifetime warranty
  • Special feature icon Hot Sleepers
  • Special feature icon Back Sleepers
  • Special feature icon Stomach Sleepers
  • Special feature icon Combination Sleepers
  • Special feature icon Pressure relief
  • Special feature icon Edge support

Firmness Level

The first factor I checked out on the DreamCloud mattress was the firmness of it, which is honestly most important for comfort.  It wasn’t too hard, making it not taxing on my shoulders as a side sleeper, but it also wasn’t overly soft so I didn’t feel like I was going to sink right in. So with all things being said, I would say that the DreamCloud mattress is a 6.5/10 on firmness.


soft_icon Soft
firm_icon Firm

Cooling Properties

Another awesome feature of this DreamCloud mattress is its cooling memory foam and innerspring coils. They work together in tandem in order to help disperse heat and keep you cool all night long. As a rather hot sleeper, this was really beneficial. It’s important to note that 1 is the coolest on our scale.


soft_icon Cool
firm_icon Hot

Pressure Relief

One of the layers of this mattress is a ‘pressure-relief comfort layer’ made from high-density gel infused foam.  This is intended to provide not only a nice feeling of ‘coolness’ to the body, but also offers solid support while contouring my body.

soft_icon Low Pressure
firm_icon High Pressure


I was able to move around comfortably and easily, feeling as though the mattress was responsive to my body. The foam in the mattress together with the coil structure make for a rather bouncy surface that’s ideal for those that don’t sleep still throughout the night similar to myself.

soft_icon No Bounce
firm_icon Very Responsive

Motion Isolation

As for motion transfer, I took a pretty full glass of water, placed it on one side of the bed and went to sit on the other side of the bed to check out what would happen. When I bounced around, the water was slightly impacted, but it still didn’t seem as though it was going to completely flip over anytime soon. One of the unique features about this DreamCloud mattress is that it actually has individually wrapped springs to help minimize motion transfer, which surely contributed, although it wasn’t fully stable. I’ll give it a 5/10 on the motion isolation rank. 

soft_icon Low Motion Isolation
firm_icon High Motion Isolation

Edge Support

The classic edge support test includes sitting on the edge of the bed and see how I feel – will I fall off? I was in fact able to scoot pretty much down to the very end of the mattress without feeling like I was going to fall off whatsoever, so I’ll give it a full 10/10 as for edge support.

Mattress Materials

DreamCloud luxury mattresses are made from a combination of 5 innovative foam and micro coil layers (Mattress Cover, Comfort Layer, Sink-In Layer Base Layer, Support Layer). The foam used in their mattresses are without chemicals that are harmful to the environment which I really appreciate.


Dreamcloud's Most Popular Mattresses

Customer Support

DreamCloud offers a lifetime warranty with every mattress purchase as well as top-notch customer support, including white-glove delivery, return and installation. They’ll even remove your old mattress and provide professional cleaning services too if requested. Being stuck with an old mattress is one of the most frustrating parts of buying a new mattress.

Phone support icon
Phone Support +1 (833) 237-3269
Chat support icon
Live Chat Available during business hours

Customer Support

- Overall Score -
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  • Professionalism 9.5
  • Response Time 9.5

User Reviews

Average User Rating

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(2 Reviews)
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Searched for nine months
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A "Top 5 Verified Review" means we've verified that the person writing the review purchased and used the product.

I purchased mine from city mattress. Joseph in Boynton Beach Florida, gave me an incredible deal. Comparing this company to mattress firm is a joke. I don’t even know how mattress firm, is even in business? Horrible company in comparison. I researched for nine months. Never knew this mattress even existed, until I went to the store to purchase the nectar. I immediately fell in love with the queen size, as soon as I laid on it. I always do extensive research before making any purchase. Even after laying on some of the beds that were 3 to 4 times more expensive, I found this bed to be just as worthy. Also looking at their warranty, it was a no-brainer. When receiving free white glove delivery. I asked the delivery guy about the mattress. He stated, that he has never pick one of these up after delivering it. He said that “this mattress is the best, out of every mattress in the box he has delivered. In the three years that he has been making deliveries with these types of mattresses. It’s been about a month, and all my pain is gone! From day one, that this mattress was delivered! Never have I slept so good. I don’t even wanna get out of the bed. I can sleep 10 hours no problem. Previously, I couldn’t get more than five hours worth of sleep without tossing and turning every hour. I am 51 years old, with a lot of back and knee injuries. I honestly did not even know that this was a bed in the box, when purchasing it. I also received an adjustable bedframe for free. My total cost was $1068. I rate this bed 10 out of 10!!!!

Dreamcloud Mattress
star star star star star
A "Top 5 Verified Review" means we've verified that the person writing the review purchased and used the product.

For the past 11 years I've enjoyed my Tempur-pedic, but with age I started waking with lower back stiffness and pain. I read about the DreamCloud hybrid mattresses having more firmness while still offering a soft foam feel, so I bought one. It took a couple weeks to adjust, but I have noticed less pain and I fall asleep faster.


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Questions & Answers

Martha J Teague on Mar 01, 2019

One of your ads indicated that delivery is with FedEx.I would require delivery to the bedroom.

DreamCloud offers white glove delivery for an additional fee, which includes setup, removal of packaging, and removing your old mattress too.
Diane Beres on Apr 26, 2019

If this mattress is made in China, how do I know the materials are safe?

DreamCloud has CertiPUR-US certification which means that the foam used in the mattress is made without mercury, lead, heavy metals, formaldehyde, and phthalates regulated by the Consumer Product Safety Commission. It also means that it is low VOC emissions for indoor air quality, made without PBDEs, TDCPP, and TCEP, and made without ozone depleters.
Suzanne C Reid on Feb 22, 2019

Does this product leave ruts in the bed over time?

DreamCloud is made of high quality materials so you should not experience any compressions or indentations over time. That being said, DreamCloud mattresses come with an EverLong warranty, so if ever you do run into a problem (including indentations of 1.5-inches or more), DreamCloud will happily replace the mattress for you, free of charge.

Final Word

DreamCloud mattresses make a great option for sleepers of all types, but especially for couples/those that are sharing the bed, as well as heavier builds and those with limited mobility.  The mattress offers a great combination of comfort, firmness and support with motion isolation. Their policies also make them a competitive option for a new mattress.


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Jodi King avatar

Jodi King

Jodi King has been an interior decorator for many years specializing in bedroom décor and design. She has been researching mattresses and matching the correct mattress for her customers’ needs for years. She has a lot of knowledge when it comes to looking for the perfect mattress and is a contributor to Top 5 Mattresses.

Dr. Dimitar Marinov - Sleep Specialist

Dr. Dimitar Marinov is an experienced physician and scientist who has been actively conducting research in the field of sleep hygiene for the last 5 years. He is a chief assistant professor in Hygiene and works at the Medical University of Varna, Bulgaria. Thanks to his expertise in sleep hygiene and outstanding research skills, he is a valuable addition to our website as he fact-checks our content and ensures the accuracy of any medical terminology you may encounter. You may learn more about Dr. Marinov and his research via ResearchGate, LinkedIn, and his personal website.

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