Simba US 2024 | Top 5 Mattresses

Our Verdict

Simba Sleep has almost a decade of tradition in the mattress industry. They’ve used data from ten million sleepers when designing their range of hybrid mattresses. The company carefully picked each layer, from the certified foam base to the breathable cover, which even features wool in the Pro model.

The company made the entire ordering process simple, with only a few clicks necessary to choose and order your desired product. The delivery is fast, and there is a free trial and a long-term warranty. Overall, Simba Sleep is an excellent choice if you need a reliable mattress with minimum maintenance, and you can’t go wrong with trusting this manufacturer.

Pros

Carefully curated layers for each offered mattress
Flexible payment plans and good price values
Top-quality carbon steel springs and multiple-zone foam base for optim...
Quick delivery and a 100-night trial
Excellent temperature adjustment for adequate cooling

Cons

The cover isn’t removable or washable
The mattress might have a distinctive smell out of the box
Support could be faster when answering in live chat

Products & Pricing

You’ll find Simba mattresses in six different sizes. They are common categories, with the smallest Twin mattress measuring 75x38x10 inches. The biggest sizes are California King (72x84x10) and King (80x76x10).

The prices vary accordingly, and you pay more for a larger size. The starting cost depends on the model you choose. Three different hybrid mattresses are available. The difference between the budget-friendly Essential mattress (starts at $999) and the Pro mattress (starts at $1,399) is only $400, making the premium products worth considering.

The company offers monthly payment plans, and you can check the financing options on the website. They provide a 10-year warranty, with the only condition that you rotate the mattress every few months. There’s a 100-night trial, with a free return applicable during that time. The delivery is also free, and your mattresses should arrive in two business days, provided you ordered before noon.

TWIN

From $999

TWIN XL

From $1,099

FULL

From $1,299

QUEEN

From $1,499

KING

From $1,699

CAL KING

From $1,699

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Benefits

Hot Sleepers

Side Sleepers

Couples

Motion Isolation

Firmness Level

The firmness depends on the mattress model. If you want a medium firm mattress, pick the Simba Hybrid Essential Mattress with a firmness grade of 7.5. The Hybrid Original is medium plush (firmness grade of 6.5), while the Hybrid Pro mattress has the highest plushness rating at 5.

As for the overall comfort, it’s impressive. Depending on the model, you get up to 5,000 Aerocoil springs made from British carbon steel. The foam base features multiple zones to secure optimal pressure relief.

Simba Hybrid Pro mattress has the least sinkage and transfer movement. If you are sleeping with a partner who often changes positions, that model minimizes the motion you’ll feel during the night.

Soft

7.5

Firm

Construction

Simba Sleep focuses on producing hybrid mattresses, although they also offer duvets, pillows, and protectors.

The critical part of Simba Sleep hybrid mattresses is the Simbatex foam layer. It ensures excellent elasticity and optimal airflow, ensuring optimal cooling. The mattress also has conical micro springs, which the company patented. They have the task of providing optimal support. The foam base has a CertiPUR certificate to guarantee high quality, making it suitable for adjustable bed frames.

The Hybrid Original and the Hybrid Pro adds an additional transition layer for extra cushioning and stabilizing. The Pro model inserts one more spring layer, as well as a layer made of blended wool. Its task is to secure optimal temperature adjustment and breathability. The wool drives the moisture away from your body, ensuring you stay cool and fresh.
Simba uses 100% recyclable packaging and uses cardboxes with FSC certificates. The company also strives to use sustainable materials throughout the production process. It makes mattresses in zero-waste factories in North America.

Mattress cover

The first impression you get is that the cover is soft and breathable. The knitted material is a nice touch since it ensures additional air circulation, improving your comfort when sleeping on the mattresses.

A small downside is that the cover isn’t washable or removable. You can, however, use a damp and soft cloth, and even some light cleaning products. A mattress protector will also assist in prolonging the product’s lifespan.

Delivery process

It all begins by choosing the preferred model and size on the website. You head to the page of the desired mattress and add it to cart. Simba might add a present for you, such as a pillow for free. Occasional promotions might also include receiving a discount, such as 15% off your first order.

After adding the mattress to the cart, head to the checkout. You can pay with PayPal, Google Pay, Amazon Pay, Venmo, Shop Pay, or a credit or debit card. It’s also possible to use Affirm for flexible finance plans.

For all orders up to noon, the delivery timeframe is two business days. You have up to 100 nights to test the mattress and get a free refund.

Customer Service

There’s no mention of the support working 24/7, but several times that we tested it, an agent replied in only a couple of minutes. The service could be faster sometimes, but they do a decent job. Additionally their FAQ section is surprisingly comprehensive and covers many relevant sections, from the mattress details to the ordering process.

Live Online Chat

It’s common nowadays that you first talk to a chatbot. If you don’t find the AI helpful, you can ask to talk to an agent, and they will reply soon

You can use the contact form on the website or send a direct email

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