Personal Comfort
Written by
Aneeca Younas
About the brand
Personal Comfort is a US-based brand specializing in the design and production of smart beds that prioritize comfort, technology, and customization. With decades of experience in mattress manufacturing, the team officially launched the Personal Comfort brand in 2012, combining their expertise with innovative sleep solutions. Their mattresses are crafted to offer advanced features such as adjustable firmness levels, personalized sleep settings, and cutting-edge smart functiona...lities.
8.5
Price
9.5
Comfort
9.5
Features
9.0
Service
9.1
Overall
Our Verdict
You won’t find many better manufacturers than Personal Comfort when it comes to customization. You can pick between 45 firmness settings, and the Flex-Head feature and other additions ensure each type of sleeper can achieve optimal comfort. This also makes Personal Comfort mattresses ideal for those who sleep with a partner.
It’s always nice to see mattresses made in the USA. The company uses a made-to-order concept to ensure that customers receive the highest quality products. That means a bit of patience with the delivery is necessary, but it’s worth the time. Personal Comfort isn’t the cheapest mattress out there, but it has a great value for the price. Overall, if you are looking for a smart bed, you can’t go wrong with Personal Comfort.
Pros
- Excellent quality and durability made in the USA
- Impressive customization preferences
- Great value for the price
- Video tutorials and helpful customer support
- Versatile and suitable for different types of sleepers
Cons
- It can take up to six weeks for the product to arrive
- Returns available only from the 45th night from delivery
- Support working hours are a bit confusing
Products & Pricing
Personal Comfort offers a variety of mattresses, including Rego, Rejuvenate, and Legacy models. The prices might seem a bit higher, but the adjustability makes them excellent value for money.
The Rejuvenate model costs from $3,900 to $5,600. Legacy models start at $4,299 and go up to $7,199 or more. You get a free delivery and a 120-night free trial. The full warranty applies for three years, while the flagship Rego mattress receives 22 more years of limited warranty.
Personal Comfort often offers discounts around holidays, such as the New Year. These discounts are often significant and go to 20% or more. Apart from mattresses, the brand also sells bases and bedding.
Here is prices for the Personal Comfort Rego mattress:
In-depth review
Firmness Level
You’ll hardly find a mattress offering a more adjustable firmness than Personal Comfort. The Rego model features 45 different pressure settings. The rating starts at five as the softest and goes up to 50 to provide the most firmness.
The firmer options offer excellent support and are great for sleepers experiencing back discomfort. Those who prefer more sinkage will go with softer settings. Overall, this customization is the best feature offered by the brand. If you sleep with a partner, both of you can choose the preferred settings independently. That versatility makes the Rego mattress a great choice for side, back, and stomach sleepers.
Cooling Properties
The Personal Comfort Rego Smart Bed is designed with features aimed at enhancing cooling and temperature regulation to provide a comfortable and cool sleep environment.
Cooling Features:
- Gel-Infused Comfort Layer: The Rego includes a 2-inch gel-infused comfort layer intended to neutralize temperature by dissipating heat away from the body, helping to maintain a cooler sleep surface.
- Breathable Top Cover: The mattress is equipped with a breathable top cover designed to promote airflow, further contributing to temperature regulation during sleep.
These components work together to address heat retention, a common concern with traditional mattresses, aiming to provide a cooler and more comfortable sleeping experience. However, it’s important to note, individual experiences with mattress cooling can vary based on personal factors and room conditions.
Pressure Relief
The Personal Comfort Rego Smart Bed is engineered to provide customizable pressure relief, catering to individual comfort preferences. Its design includes a 2-inch gel-infused comfort layer that contours to the body’s shape, alleviating pressure points and promoting proper spinal alignment. This feature is particularly beneficial for side and back sleepers, as it helps reduce discomfort in areas like the shoulders, hips, and lower back.
Additionally, the Rego Smart Bed offers 45 adjustable firmness settings per side, allowing users to fine-tune the mattress to their specific needs. This level of customization ensures that each sleeper can achieve optimal support and pressure relief, enhancing overall sleep quality.
Responsiveness
While the Rego Smart Bed’s adjustable features and comfort layers offer a degree of responsiveness, the absence of innerspring coils means it may not provide the same level of immediate bounce as hybrid mattresses. However, its design focuses on delivering personalized comfort and support, making it suitable for sleepers who prioritize adjustable firmness and pressure relief.
Motion Isolation
The Personal Comfort Rego Smart Bed is designed to provide individualized comfort with minimal motion transfer, making it a suitable choice for couples or individuals sharing a bed.
Motion Isolation Features:
- Independent Air Chambers: The Rego Smart Bed features dual air chambers that allow each side of the bed to be adjusted independently. This design minimizes motion transfer, ensuring that movements on one side do not disturb the other sleeper.
- Adjustable Firmness Settings: With 45 firmness settings per side, users can customize their comfort levels without affecting their partner, further enhancing motion isolation.
These features work together to reduce motion transfer, promoting an undisturbed sleep experience for both partners.
Edge Support
The Personal Comfort Rego Smart Bed is designed to provide excellent edge support, ensuring a stable and reliable sleep surface across the entire mattress. It features a reinforced Lock-Tight Rail system that fortifies the perimeter, reducing sagging and maintaining firmness when sitting or sleeping near the edge. This construction allows sleepers to maximize the usable surface area without experiencing the instability often found in mattresses with weaker edge support.
In addition, the solid side structure of the mattress enhances overall edge stability, contributing to its long-term durability. These features make the Rego Smart Bed a great choice for individuals who prefer or need consistent support at the edges, whether for sitting, sleeping, or simply using the mattress to its full capacity.
Construction
The Personal Comfort Rego Smart Bed is thoughtfully constructed with six distinct layers, each designed to enhance comfort, support, and breathability. Its 11-inch profile combines innovative materials and technology to provide a customizable and luxurious sleep experience. Here’s a breakdown of the mattress’s layers:
- Breathable Top Cover: This soft, ventilated cover is designed to enhance airflow, keeping the sleep surface cool and comfortable throughout the night.
- Gel-Infused Comfort Layer (2″): A layer of gel-infused foam helps to dissipate heat and regulate temperature, ensuring a balanced sleep environment for hot and cold sleepers alike.
- Airflow Comfort Layer (2.25″): Positioned beneath the gel-infused layer, this layer promotes enhanced breathability and additional support for consistent comfort.
- 3D Spacer Layer: This layer adds another dimension of ventilation, preventing heat buildup and contributing to the mattress’s cooling properties.
- Vulcanized Rubber Air Chambers: These dual air chambers include multi-directional baffles, allowing each sleeper to customize firmness independently. With 45 firmness settings per side, the mattress is highly adaptable to individual comfort needs.
- Lock-Tight Rail System: Reinforcing the mattress’s perimeter, this system provides superior edge support, preventing sagging and ensuring durability when sitting or lying near the edges.
Additional Features
The Rego Smart Bed includes a wireless remote and a patented air control unit for seamless customization. For added convenience, users can adjust settings via a smartphone app, and the system features built-in USB charging ports. Constructed with CertiPUR-certified foam, the mattress is free from fiberglass and toxins, ensuring a safe and eco-friendly sleep environment.
Mattress cover
The manufacturer describes the cover as durable and cozy. It does have a luxurious feel when you look at it, and it’s comfortable when you sit or lie on it. The surface has an excellent scratch resistance rating, which contributes to durability and ensures the cover lasts for years.
Adjustable beds
Personal Comfort offers a range of adjustable bed frames designed to enhance sleep quality through customizable positioning and advanced features. Their Power-Flex™ Adjustable Power Bases are available in several models, each catering to different preferences and needs.
Power-Flex™ Adjustable Power Bases:
- Power-Flex 2: This entry-level model provides essential adjustable features, allowing users to elevate the head and foot sections for improved comfort.
- Power-Flex 3: Building upon the features of the Power-Flex 2, this mid-range option includes additional functionalities such as massage settings, under-bed lighting, and USB charging ports.
- Power-Flex 4: The premium model in the lineup, the Power-Flex 4 offers advanced features including customizable preset positions, enhanced massage options, and smart connectivity for seamless integration with other devices.
These adjustable bases are designed to complement Personal Comfort mattresses, providing a fully integrated sleep system that allows for personalized elevation settings to alleviate pressure points, reduce snoring, and enhance overall sleep quality.
Delivery process
The purchasing process is the same as on any other site. The layout is very intuitive, so you just pick the products and sizes and head to checkout. You can apply a coupon there and pick between different payment methods.
Personal Comfort works on a made-to-order system. That means they’ll only start working on your mattress and other products after you deliver them. It’s why the delivery timeframe largely depends on the items you’ve ordered.
Common-sized mattresses will only take about a week. But if you order Flex-Head or larger sizes, the delivery could be longer. It’s possible to choose in-home setup and assembly, and that could also prolong the delivery time. The overall estimation is that it takes about three to six weeks to deliver your products.
The good news is you’ll have a 120-night free trial, along with a 25-year limited warranty on the Rego mattress. You can schedule a return from the 45th night of delivery. It’s not possible to return any accessories that came with the mattress.
Customer Service
Personal Comfort offers a variety of ways for customers to reach their support team, ensuring help is readily available. You can contact them via live chat, email, or phone, making it convenient to address questions or concerns about their products. The brand also provides a detailed FAQ section on their website, covering common topics such as warranty claims, assembly, and troubleshooting.
While one section of their site mentions support availability from 10 AM to 7 PM EST on weekdays, the FAQ section lists their hours as 9 AM to 5 PM EST.
Phone Support
You can reach their their sleep specialists, toll-free via the number on the site
Live Online Chat
Live chat is available during working hours. Outside of those, a chatbot is available
You can reach out to their email support, they'll usually reply within 24 hours
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We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
8.5
Price
9.5
Comfort
9.5
Features
9.0
Service
9.1
Overall
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