Newentor AU Review

Established in 2018, Newentor is a relatively young mattress-in-a-box brand – but it’s quickly earned a name for itself in Australia. The company is committed to continuously improving its products, and they’ve invested in 912 days of iterations based on five hundred thousand instances of customer feedback. Newentor offers both an all-foam mattress (with adjustable firmness) and a hybrid variant to suit every sleeper.

The Newentor Hybrid has a fixed firmness level, whereas the Hesperis’s is adjustable. Here’s more on the firmness, feel, and support of each bed. 

Newentor Hesperis

The Newentor Hesperis mattress lets you adjust its firmness levels; you can choose between medium, medium-firm, and firm options. You can adjust the firmness level by swapping your mattress layers around. In general, medium-firm is best for side sleepers, and the firm is ideal for front sleepers that prefer more support. However, how ‘firm’ a mattress feels depends on not just your sleeping position, but your body type, weight, and individual preferences too. So, it’s worth trying the Hesperis’s different firmness levels out till you’re comfortable. Since the Hesperis is an all-foam mattress, it contours very nicely to your body, keeping you in place during sleep. It also minimizes motion transfer, making it an excellent choice for couples.

Newentor Hybrid 

Unlike the Newentor Hesperis, the Newentor Hybrid has a fixed firmness level. For sleepers with average body weight, it feels “medium-firm” – I’d rate it as 6.5/10 on the firmness scale. Medium-firm suits most sleepers in general, and the mattress’s zoned support does a great job of providing relief to your pressure points.  When you turn on the mattress, the pocket springs adjust almost immediately, so you won’t feel uncomfortable if you toss and turn a bit. It doesn’t reduce motion transfer as much as the Hesperis does, but it offers decent sinkage, so it keeps you in place. The Newentor Hybrid is also more breathable than the Hesperis, so it sleeps cooler, making it a good choice for hot sleepers. But, if you’re a front sleeper, you might find its firmness lacking.

Newentor offers both self-service and dedicated support options; they have a really detailed FAQ section, a blog with helpful guides, and phone and email support.

Newentor is a well-rounded mattress-in-a-box brand that ships all across Australia, making it an excellent choice for sleepers looking for comfortable, cool, and supportive mattresses. I really appreciate how much thought Newentor put into the Hesperis bed’s adjustable design; it lets you customize your sleep experience at no additional cost.  Hesperis’s retail prices are reasonable, but compared to the competition, they’re not particularly competitive. However, like many mattress-in-a-box brands, they offer frequent discounts, which make the brand’s beds much more affordable. 

Newentor could have been more generous with their warranty; ten years is the industry standard, and some competitors offer much longer guarantees. Still, ten years is reasonable enough, and the 120-night sleep trial gives you plenty of time to make sure the mattress is right for your needs.

Since Newentor is an online bed-in-a-box brand, you’ll need to order your mattress and any sleep products directly from the company’s website. They’ll ship it to your door for free, and if you’re unhappy with your purchase, you can return it in exchange for a full refund during the trial period.

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