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HomeReviewsPuffy

Puffy Review

Updated on February 22nd, 2024
Pavel Aramyan
Reviewed by Pavel Aramyan
Dr. Dimitar Marinov
Validated by Dr. Dimitar Marinov - Sleep Specialist

About Puffy

I just took my first nap on the Puffy mattress and I can’t wait to tell you all about it, covering important factors including firmness, edge support, pressure relief, and of course, pricing.  The 2016 founded brand is USA based and is known to have a great reputation with 3 different memory foam mattresses, as well as other sleep accessories to complete the experience.

  • 8.5
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    Value for money
  • 9.0
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    Quality
  • 10
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    Comfort
  • 9.0
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    Customer Support
  • 10
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    User's Reviews
9.3 Overall Score

2 Minutes on Puffy Mattress

Pros & Cons

  • Outstanding comfort
  • Lifetime guarantee
  • Adaptive support
  • No white glove delivery
  • Not the cheapest option

Sizes & Pricing

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Puffy Lux

  • Mattress type icon
    Mattress Type Hybrid
  • Mattress price & size icon
    Price $2,249 - Queen
  • Mattress firmness icon
    Firmness Medium Firm
  • Mattress trial period icon
    Trial 101 nights
  • Mattress warranty icon
    Warranty Lifetime warranty
Benefits
  • Special feature icon Hot Sleepers
  • Special feature icon Back Sleepers
  • Special feature icon Side Sleepers
  • Special feature icon Stomach Sleepers
  • Special feature icon Combination Sleepers
  • Special feature icon Back Pain
  • Special feature icon Pressure relief

Firmness Level

On the firmness scale, I’m going to give this mattress a 6/10 and that’s actually right about where I feel like is right for me – not too firm but also not too soft, giving me support while still feeling nice on my skin. For most people, this is also usually the most comfortable type of firmness.

soft_icon Soft
5
firm_icon Firm

Cooling Properties

This mattress has really great cooling properties, even in the pillow. When I hold it I could instantly feel the built in cooling properties that are built in, especially as a hot sleeper. The Puffy Royal mattress has a ‘cooling bed infused top layer’ for an even cooler sleep experience that’s infused with cooling beads that disseminate heat, scoring a 2-10 on the coolness level with 1 being the coldest.

soft_icon Cool
2
firm_icon Hot

Pressure Relief

Pressure relief is among the most important things for me when choosing a mattress because I really need to be able to have my aches and pains be improved when I sleep, not get worse! And I really felt like it helped me, especially in my back so I’ll give the Puffy mattress a 9/10 on pressure relief.  The Puffy Lux and Puffy Royal mattresses both have exclusive layers built into the mattress that help further enhance pressure relief.

soft_icon Low Pressure
9
firm_icon High Pressure

Responsiveness

The mattress is fairly responsive, which is particularly great for couples who share the bed. And the firmness of the mattress also ensures that you won’t feel like you’re sinking in either.

soft_icon No Bounce
9
firm_icon Very Responsive

Motion Isolation

I performed the classic glass of water test on the Puffy mattress to check out the motion isolation of it and I was seriously impressed – especially since I performed the test with a rather tall glass of water.  I placed the glass on one side of the bed and went to sit on the other, and there was no movement at all even when I tried sitting even further. 10/10 for motion transfer on this mattress.

soft_icon Low Motion Isolation
9
firm_icon High Motion Isolation

Edge Support

I sat pretty much on the edge of the mattress to see if I felt like I might fall off, and I didn’t feel like I was about to in the least bit. The mattress really supported my entire body, so I’ll give it somewhere between 8.5-9.5 on edge support.  This is likely due to the adaptive support of the mattress and comfort layers.

Mattress Materials

Puffy utilizes a patented multi-layer design formulated and imbued with DeepSleep technology.  While the price difference between Puffy and Puffy Lux is fairly large, the differences in construction and materials aren’t too significant. The Puffy has three layers and the Puffy Lux has four layers, including a Cloud Foam layer for extra comfort, adaptive support, and body contouring.

The Puffy Royal mattress, however, does depart from Puffy’s other two mattresses, offering a significantly enhanced sleep experience. It features five layers, four of which are exclusive to the Royal and are detailed below. It’s worth mentioning that all Puffy mattresses are CertiPUR-US certified and no harmful chemicals are used during any stage of the manufacturing process.

Puffy's Most Popular Mattresses

Customer Support

When it comes to customer support, the Puffy team does a solid job. You can contact Puffy via email, phone, a ticketing option on their website, or live chat. Puffy customer service is available 7 days a week to answer your queries.

Phone support icon
Phone Support +1 (800) 430-8380
Chat support icon
Live Chat Available on website

Customer Support

- Overall Score -
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9.0
  • Professionalism 9.0
  • Response Time 9.0

User Reviews

Average User Rating

5.0
star star star star star
(12 Reviews)
Sort by
L
Puffy mattress
star star star star star
Verified
A "Top 5 Verified Review" means we've verified that the person writing the review purchased and used the product.

I purchased it for my wife. As she's confined to bed the mattress on the hospital bed has been causing pressure sores left and right. And in three night on the puffy mattress it is now healing well. And my wife says it is very comfortable. So I went and ordered one fr myself. Unfortunately I have to be in a separate bed

A
Mattress
star star star star star
Verified
A "Top 5 Verified Review" means we've verified that the person writing the review purchased and used the product.

Excellent foam mattress, Puffy is the best on the market.

C
Great buy
star star star star star
Verified
A "Top 5 Verified Review" means we've verified that the person writing the review purchased and used the product.

Love this mattress! My Sterns and Foster was way too soft and hot! The Puffy is firm but cradles the body and cooler!! Highly recommend this mattress!!

Q&A

newest oldest most voted

Questions & Answers

susan bowes on Mar 17, 2019

What is the weight limit?

answer
The Puffy mattress can hold up to 350 pounds per side.
susan jones on Mar 03, 2019

What would I use for under the mattress? Do I use box springs? Do you deliver to my home?

answer
You do not need to use box springs with this mattress. If desired, you can add a base to your Puffy order. Puffy mattresses can be placed on most surfaces, including box springs, slatted frames, platforms, adjustable bases, and even the floor. Shipping to your home is free in the continental US.
Marjorie Kilroy on May 17, 2019

I do not see a price for Queen puffy plus. Also, under your warranty, do you refund the full amount of the purchase?

answer
The Puffy Lux mattress is currently on sale for $1,495 in the Queen size. The regular Puffy in Queen size is on sale for $850 right now. You can read about Puffy's warranty here: https://puffy.com/pages/puffy-mattress-warranty.

Final Word

The Puffy mattress isn’t the cheapest option, but it’s still rather affordable for a luxurious mattress and I’d say is worth the price and investment for all types of sleepers. Also if you’re still unsure if it’s the right mattress for you, they offer a generous trial period that allows you to return the mattress.

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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

Pavel Aramyan avatar

Pavel Aramyan

Pavel is a writer with over 5 years of experience in researching and comparing consumer products from a variety of industries.

Dr. Dimitar Marinov - Sleep Specialist

Dr. Dimitar Marinov is an experienced physician and scientist who has been actively conducting research in the field of sleep hygiene for the last 5 years. He is a chief assistant professor in Hygiene and works at the Medical University of Varna, Bulgaria. Thanks to his expertise in sleep hygiene and outstanding research skills, he is a valuable addition to our website as he fact-checks our content and ensures the accuracy of any medical terminology you may encounter. You may learn more about Dr. Marinov and his research via ResearchGate, LinkedIn, and his personal website.

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