Puffy Review

flag Adjusts to your unique pressure points
  • Patent-pending Cooling Cloud technology
  • 100% handcrafted in the USA
  • 101-night worry-free sleep trial
  • CertiPUR-US certified foam
GOOD FOR
Memory foam

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Trial/Demo
101-night trial
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  • author: Pavel Aramyan
  • 29.01.19
  • Comments

Rating

  • "Price"
    8.5 /10
  • "Comfort"
    10 /10
  • " Body Support"
    10 /10
  • "Customer Support"
    8.5 /10

Overview

Founded in 2016, Puffy is a US-based mattress manufacturer with a formidable reputation. The brand features three memory foam mattresses – Puffy, Puffy Lux, and Puffy Royal – along with a number of accessories including a mattress foundation, bed frame, adjustable base, pillows, and mattress protectors. The product is suitable for all types of sleepers and can be placed on any foundation.

puffy mattress

Sizes & Pricing

All three Puffy brand mattresses come in six different sizes – Twin, Twin XL, Full, Queen, King, and Cal King.

Twin

The Puffy twin mattress measures 39 x 75 x 10 inches. The Lux is 39 x 75 x 12 inches, and the Puffy Royal measures 39 x 75 x 14 inches.

Twin XL

The Puffy twin XL measures 39 x 80 x 10 inches. The Puffy Lux twin XL mattress measures 39 x 80 x 12 inches. The Puffy Royal measures 39 x 80 x 14 inches.

Full

The Puffy full size mattress measures 54 x 75 x 10 inches. The Puffy Lux full measures 54 x 75 x 12 inches. The full-sized Puffy Royal mattress is 54 x 75 x 14 inches.

Queen

The Puffy queen mattress measures 60 x 80 x 10 inches. The Puffy Lux is 60 x 80 x 12 inches, and the Queen-sized Puffy Royal measures 60 x 80 x 14 inches.

King

The king’s dimensions are 76 x 80 x 10 inches. The Lux king is 76 x 80 x 12 inches, and the Puffy Royal king is 76 x 80 x 14 inches.

Cal King

The cal king’s dimensions are 72 x 84 x 10 inches. The Lux cal king size measures 72 x 84 x 12 inches. The Royal cal king is 72 x 84 x 14 inches.

The price difference between each mattress type is fairly significant – the Puffy Lux is around $600 more than a Puffy of the same size, while the Puffy Royal is around $900 more than a corresponding Puffy Lux. Also, each mattress is fairly costly when compared to similar products on the market. However, considering the build quality, 8000+ 5-star customer reviews and certifications, the price is somewhat justified. There is also the option of purchasing the product in installments with no interest if paid in full within 12 months.

Queen
$1,150
Twin
$795
Twin XL
$825
Full
$995
King
$1,350
Cal King
$1,350

Construction

Puffy utilizes a patented multi-layer design formulated and imbued with DeepSleep technology.  While the price difference between Puffy and Puffy Lux is fairly large, the differences in construction and materials aren’t too significant. The Puffy has three layers and the Puffy Lux has four layers, including a Cloud Foam layer for extra comfort, adaptive support, and body contouring.

The Puffy Royal mattress, however, does depart from Puffy’s other two mattresses, offering a significantly enhanced sleep experience. It features five layers, four of which are exclusive to the Royal and are detailed below. It’s worth mentioning that all Puffy mattresses are CertiPUR-US certified and no harmful chemicals are used during any stage of the manufacturing process.

Cooling Cloud Foam Layer

The top layer of the mattress is responsible for body contouring and pressure point relief, as well as spinal alignment. It’s also highly breathable, allowing it to keep body temperature at an optimal degree and preventing uneasiness during sleep.

Body Adapting Dual Cloud Foam Layer (Exclusive to Puffy Lux)

This layer, which is exclusive to Lux, features all the benefits of the single Cloud Comfort Layer, but with an extra two inches of memory foam, the support and contouring effects are technically doubled. Working together with the Cooling Cloud Layer, the Comfort Layer further enhances pressure point relief.

Cooling Bead-Infused Top Layer (Exclusive to Puffy Royal)

For an even cooler sleep experience, the Puffy Royal features a 1.5-inch top layer infused with cooling beads that disseminate heat to facilitate consistent and comfortable sleep.

Reflexive Pressure Relief Transition Layer (Exclusive to Puffy Royal)

The Royal’s second layer is two inches of premium reflexive foam that adjusts to the shape of your body to relieve pressure. This layer is particularly appealing for side sleepers who need a mattress that caters to high-pressure zones like the shoulders and hips.

Sectional Cloud Technology (Exclusive to Puffy Royal)

Like all the most advanced luxury mattresses, the Puffy Royal offers zoned support. The mattress is separated into five zones that provide customized support to the spine, targeting the back, head, neck, shoulders, and feet.

ClimateComfort Foam

The ClimateComfort Layer protects both the mattress and sleepers from temperature fluctuations by heating up when it’s cold and cooling itself when it’s hot. This adaptive mechanism allows for much better sleep with fewer disturbances, and also counters seasonal contraction and expansion, improving the longevity of the mattress.

Heat-Regulating SMT Layer (Exclusive to Puffy Royal)

Just atop of the base layer of the Puffy Royal is a unique cloud-designed SMT (surface-mount technology) layer that tackles heat regulation. It minimizes heat absorption to create optimized airflow throughout the mattress for sustained deep sleep.

Firm Core Support Layer

The six-inch core support layer makes for a firm foundation that enhances spinal alignment and improves pressure point relief. In addition to providing firm support, this layer adapts to the sleeper’s body shape as well, improving the blood circulation and thus allowing for less-disruptive tossing and turning during sleep.

puffy mattress layers

Puffy Lux mattress layers

Mattress Cover

All Puffy mattresses come with brand new covers made from top quality materials. The cover is removable and machine washable. It is also inboarded waterproof, meaning that no liquid (sweat, oil, spills, etc.) can enter the mattress and damage it from the inside.

Firmness, Feel & Support

The mattress is super-soft, yet highly responsive. On the firmness scale of one to ten, all three Puffy mattresses are rated between six and eight, which is considered to be the sweet spot for most types of sleepers.

Since the Lux type comes with an extra layer of Cloud Comfort, it will be a bit softer compared to the standard edition and is recommended for sleepers who have back and joint pain. Likewise for the Puffy Royal, which features an embracing and supportive reflexive transition layer. Thanks to the brand’s unique technology, Puffy seamlessly adapts to any sleeping position and delivers an equally excellent sleeping experience.

Due to the adaptive support and comfort layers, the product delivers outstanding edge support. Puffy always comes back to its original condition after being exposed to any pressure, which is why you can always rely on it to deliver perfect edge support.

Although the sinkage of the mattress isn’t high, thanks to the unique design, sleepers experience deep body countering, which makes up for it nicely. Also, the sinkage is highly dependent on the sleepers’ body weight and the amount of pressure placed.

The mattress is fairly responsive, which will be a pleasant discovery for couples to complement their sex life. At the same time, the foundation is solid enough to withstand a great deal of pressure without causing any damage to the mattress. Motion transfer is close to non-existent, meaning that you’ll never feel your partner move during sleep.

The mattress is fairly responsive, which will be a pleasant discovery for couples to complement their sex life. At the same time, the foundation is solid enough to withstand a great deal of pressure without causing any damage to the mattress. Motion transfer is close to non-existent, meaning that you’ll never feel your partner move during sleep.

Purchase & Delivery Process

The whole process is highly straightforward. The mattress is sold exclusively online and is delivered to your doorstep free of charge. The same is true for returns. If any discounts or coupons are available, they can be easily applied during checkout. All the necessary information regarding the weight and dimensions are conveniently displayed on the pricing page.

On the downside, Puffy doesn’t offer installation or white glove delivery options, nor does it remove your old mattress. Keep this in mind when considering your options. The brand also provides a 0% interest-free financing option via Klarna.

Adjustable Beds

The Puffy Adjustable Base is designed for all types of mattresses, including foam, latex, innerspring, and hybrid. It comes with dual massages zones and 3-speed vibrating motors to target your head, shoulders, and legs for ultimate relaxation. Find your three favorite positions and program them with your wireless remote so you can find them again with the touch of a button. The head of the bed raises to a 65° incline, while the foot of the bed raises to 45° for Zero-Gravity support. Finally, the base is equipped with under-bed lighting, 2 USB charging ports, and adjustable legs for extra storage.

Puffy’s adjustable base comes with a 101-night trial, a lifetime warranty, and free shipping. It has a base height of 10.5” to 16”, is available in light gray and dark gray, and comes in four sizes.

Adjustable Bed Prices:

  • The Twin XL adjustable bed measures 38” x 80” and costs $1,195.
  • The Full adjustable bed measures 54” x 75” and costs $1,295.
  • The Queen adjustable bed measures 60” x 80” and costs $1,395.
  • The Split King adjustable bed measures 76” x 80” (2 pieces) and costs $2,095.

Mattress Toppers

The Puffy Topper is one of the most cost-effective ways to add a few extra inches to your mattress. Available in several sizes and two firmness levels, this durable, supportive, and cooling topper even comes with a 101 Night Sleep Trial, which is a common feature with mattresses but relatively rare with mattress toppers.

The chemical-free, hypoallergenic Puffy Topper uses a mixture of bamboo and polyester to create a cooling, soft, and breathable product. The manufacturers are so confident that this product will stay the distance that they have added a lifetime warranty to all purchases. Furthermore, it can be shipped directly to your door completely free of charge! Prices for the topper range from $175 to $245, depending on which size you choose.

Pros & Cons

  • High-quality materials
  • Outstanding comfort
  • Lifetime guarantee
  • Pressure point and back pain relief
  • Adaptive support
  • Zero motion transfer
  • Costly compared to the competition
  • No white glove delivery
  • No old mattress removal

Customer support

When it comes to customer support, the Puffy team does a solid job. The team is available 24/7 and can be contacted to receive an answer to any query or concern. Also, users have the option of posting various questions directly on the website, and all of them get answered in under 24 hours.

 

  • 24/7 Help & Support
    The Puffy team offers 24/7 customer support to assist clients with any concerns they may have.
  • Phone Support
    The team can be reached out via the dedicated customer support number from 6:30 AM - 8:00 PM PST Monday – Friday, and 8:00 AM - 5:00 PM PST on the weekends.
  • Email
    Users can drop messages to the Puffy team on their contact us page. You need to describe the issue and leave your email, and the team will reach out to you with answers and explanations.
  • Video Tutorials
    There are a couple of videos available on the brand’s official YouTube channel, though most of them are promotional material.
  • FAQ
    The FAQ section is well-structured. However, it lacks some answers to common questions like materials used in construction and the mattress cover.
  • Blog
    The blog is updated fairly inconsistently with about two to three article posts every month. The topics feature information like the difference between foam and spring mattresses, product updates, how to treat your mattress to improve its longevity, the importance of sleep, how to choose a mattress that’s right for you, etc.

Final Word

Overall, the Puffy mattress is an excellent choice for all types of sleepers. Puffy comes with a lifetime guarantee and a 101-night trial period. The website showcases quotes from renowned online sources and an award in the best mattresses category. Although somewhat expensive, considering the material and build quality, as well as the number of positive customer reviews and unique construction mechanisms, it should absolutely make the top of your considerations list. Finally, promotions for $200 to $300 off happen rather frequently, making it an even better deal.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
okioki
Pavel Aramyan
author

Pavel is a writer with over 5 years of experience in researching and comparing consumer products from a variety of industries.

This review is based on the writer's personal opinion.
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Questions & Answers

Guest
Christina R Holland

I’m shopping for a mattress and I’ve been doing some research. I find your mattress and was wondering which one I should get for a side sleeper ( I have been sleeping on the couch for a long time) and want something that is going to give me better sleep. I find myself waking up several times a night and sometimes I had a very hard time falling asleep. Will your mattress help with those problems?

0

answer
The Puffy mattress is good for most sleep positions, including side sleeping. Regarding whether the mattress will prevent you from waking up several times a night, it really depends on why you are waking up. If it is because you are physically uncomfortable then yes, it's very likely that this mattress can help. If, however, you are waking up due to anxiety, nightmares, need to use the bathroom, or loud noises, then a good mattress may not make a difference.
Guest
carol cruden

Does Puffy Lux come with an adjustable base?

answer
A base -- including adjustable base -- can be purchased from Puffy for an additional fee.
Guest
susan jones

What would I use for under the mattress? Do I use box springs? Do you deliver to my home?

answer
You do not need to use box springs with this mattress. If desired, you can add a base to your Puffy order. Puffy mattresses can be placed on most surfaces, including box springs, slatted frames, platforms, adjustable bases, and even the floor. Shipping to your home is free in the continental US.
Guest
susan bowes

What is the weight limit?

answer
The Puffy mattress can hold up to 350 pounds per side.
Guest
Marjorie Kilroy

I do not see a price for Queen puffy plus. Also, under your warranty, do you refund the full amount of the purchase?

answer
The Puffy Lux mattress is currently on sale for $1,495 in the Queen size. The regular Puffy in Queen size is on sale for $850 right now. You can read about Puffy's warranty here: https://puffy.com/pages/puffy-mattress-warranty.
Guest
Paul DiBartolo

I’m looking at the Puffy Lux King and wondering if the mattress pad would be helpful or just redundant? I’ve been in a water bed almost 30 years and am looking for maximum comfort.

answer
The Puffy Lux is designed to provide you complete comfort but the mattress pad can certainly provide extra softness. You can always try the Puffy Lux and then purchase the mattress pad later.
Guest
Philip Wylie

#1 Do the base support legs come with wheels or is there provision in the design to add wheels for bed
movement.

#2 The split king frame operates independently for each side when a full king bed (not XL Twin Beds) without
distorting the otherwise expensive King and ruining it?
#3 Why is there not a central 3 leg to support the center mass of the mattress. Lack of one does not make
sense.

answer

  1. The adjustable base does not come with wheels.

  2. You can use 1 king mattress with the split king adjustable base, however in this case, you should use the Synchronization Cable which controls both sides simultaneously. In other words, with one king mattress, you would be using the adjustable bed not in a "split" way -- both sides would need to be up or down at the same time.

  3. The adjustable base is designed to support up to 400 pounds (or for the split king, up to 400 pounds on each side).

Guest
Tonya Whisnant

Is puffy mattresses good for heavier people?

answer
The Puffy mattress can support up to 350 pounds per side. Of course, keep in mind that you should consider more than the weight limit when deciding on a mattress to make sure you will be comfortable, such as the firmness level that you desire.
Guest
Emma Vanhoose

Do you use this mattress with or without a box spring?

answer
You do not need a box spring with the Puffy mattress, however it is recommended to keep your mattress on some type of base or frame rather than just on the floor.
Guest
lisa

Can I use a twin mattress for a day bed ?

answer
Yes, twin beds and day beds usually use the same size mattress, so a twin mattress should work with your day bed.  You can always check the measurement of your current mattress to make sure your new one will be the same size.
Guest
Frank Rush

A friend has a hospital bed that has a split single level spring that is not comfortable as the mattress depresses into the split areas This is very uncomfortable. She is looking for a decent mattress that will not depress into the crack. She is 85 pounds and frail. Will your mattress offer sufficient support?

Thanks for your assistance

answer
Puffy works well with adjustable beds, like hospital beds. Your friend can try the Puffy and if she doesn't like it, she can return it for a full refund within 101 days.
Guest
Joseph Fried

Will the delivery person set up my new Puffy mattress?

answer
Puffy does not offer white glove delivery at this time, however, the mattress comes in a conveniently packed box that is easy to unpack and set up yourself.
Guest
Karen B

Will the Puffy mattress get indentations or sag over time?

answer
The Puffy mattress is made with high-quality materials and is covered by a lifetime warranty.
Guest
Sherrie

Where are these mattresses made?

answer
Puffy mattresses are 100% made in the USA. 
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