Puffy Review
Free delivery & returns
Lifetime guarantee
Adjusts to your unique pressure points
Patent-pending Cooling Cloud technology
User Reviews
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Pros & Cons
- High-quality materials
- Outstanding comfort
- Lifetime guarantee
- Zero motion transfer
- Adaptive support
- Costly compared to the competition
- No white glove delivery
- No old mattress removal
Sizes & Pricing
All three Puffy brand mattresses come in six different sizes – Twin, Twin XL, Full, Queen, King, and Cal King.
Twin
The Puffy twin mattress measures 39 x 75 x 10 inches. The Lux is 39 x 75 x 12 inches, and the Puffy Royal measures 39 x 75 x 14 inches.
Twin XL
The Puffy twin XL measures 39 x 80 x 10 inches. The Puffy Lux twin XL mattress measures 39 x 80 x 12 inches. The Puffy Royal measures 39 x 80 x 14 inches.
Full
The Puffy full size mattress measures 54 x 75 x 10 inches. The Puffy Lux full measures 54 x 75 x 12 inches. The full-sized Puffy Royal mattress is 54 x 75 x 14 inches.
Queen
The Puffy queen mattress measures 60 x 80 x 10 inches. The Puffy Lux is 60 x 80 x 12 inches, and the Queen-sized Puffy Royal measures 60 x 80 x 14 inches.
King
The king’s dimensions are 76 x 80 x 10 inches. The Lux king is 76 x 80 x 12 inches, and the Puffy Royal king is 76 x 80 x 14 inches.
Cal King
The cal king’s dimensions are 72 x 84 x 10 inches. The Lux cal king size measures 72 x 84 x 12 inches. The Royal cal king is 72 x 84 x 14 inches.
The price difference between each mattress type is fairly significant – the Puffy Lux is around $600 more than a Puffy of the same size, while the Puffy Royal is around $900 more than a corresponding Puffy Lux. Also, each mattress is fairly costly when compared to similar products on the market. However, considering the build quality, 8000+ 5-star customer reviews and certifications, the price is somewhat justified. There is also the option of purchasing the product in installments with no interest if paid in full within 12 months.
Overview
Founded in 2016, Puffy is a US-based mattress manufacturer with a formidable reputation. The brand features three memory foam mattresses – Puffy, Puffy Lux, and Puffy Royal – along with a number of accessories including a mattress foundation, bed frame, adjustable base, pillows, and mattress protectors. The product is suitable for all types of sleepers and can be placed on any foundation.
Construction
Puffy utilizes a patented multi-layer design formulated and imbued with DeepSleep technology. While the price difference between Puffy and Puffy Lux is fairly large, the differences in construction and materials aren’t too significant. The Puffy has three layers and the Puffy Lux has four layers, including a Cloud Foam layer for extra comfort, adaptive support, and body contouring.
The Puffy Royal mattress, however, does depart from Puffy’s other two mattresses, offering a significantly enhanced sleep experience. It features five layers, four of which are exclusive to the Royal and are detailed below. It’s worth mentioning that all Puffy mattresses are CertiPUR-US certified and no harmful chemicals are used during any stage of the manufacturing process.
Cooling Cloud Foam Layer
The top layer of the mattress is responsible for body contouring and pressure point relief, as well as supporting neutral spine position. It’s also highly breathable, allowing it to keep body temperature at an optimal degree and preventing uneasiness during sleep.
Body Adapting Dual Cloud Foam Layer (Exclusive to Puffy Lux)
This layer, which is exclusive to Lux, features all the benefits of the single Cloud Comfort Layer, but with an extra two inches of memory foam, the support and contouring effects are technically doubled. Working together with the Cooling Cloud Layer, the Comfort Layer further enhances pressure point relief.
Cooling Bead-Infused Top Layer (Exclusive to Puffy Royal)
For an even cooler sleep experience, the Puffy Royal features a 1.5-inch top layer infused with cooling beads that disseminate heat to facilitate consistent and comfortable sleep.
Reflexive Pressure Relief Transition Layer (Exclusive to Puffy Royal)
The Royal’s second layer is two inches of premium reflexive foam that adjusts to the shape of your body to relieve pressure. This layer is particularly appealing for side sleepers who need a mattress that caters to high-pressure zones like the shoulders and hips.
Sectional Cloud Technology (Exclusive to Puffy Royal)
Like all the most advanced luxury mattresses, the Puffy Royal offers zoned support. The mattress is separated into five zones that provide customized support to the spine, and targeting the back, head, neck, shoulders, and feet.
ClimateComfort Foam
The ClimateComfort Layer protects both the mattress and sleepers from temperature fluctuations by heating up when it’s cold and cooling itself when it’s hot. This adaptive mechanism allows for much better sleep with fewer disturbances, and also counters seasonal contraction and expansion, improving the longevity of the mattress.
Heat-Regulating SMT Layer (Exclusive to Puffy Royal)
Just atop of the base layer of the Puffy Royal is a unique cloud-designed SMT (surface-mount technology) layer that tackles heat regulation. It minimizes heat absorption to create optimized airflow throughout the mattress for sustained deep sleep.
Firm Core Support Layer
The six-inch core support layer makes for a firm foundation that enhances spinal support and improves pressure point relief. In addition to providing firm support, this layer adapts to the sleeper’s body shape as well, without impeding the blood circulation and thus allowing for less-disruptive tossing and turning during sleep.
Puffy Lux mattress layers
Mattress Cover
All Puffy mattresses come with brand new covers made from top quality materials. The cover is removable and machine washable. It is also inboarded waterproof, meaning that no liquid (sweat, oil, spills, etc.) can enter the mattress and damage it from the inside.
Firmness, Feel & Support
The mattress is super-soft, yet highly responsive. On the firmness scale of one to ten, all three Puffy mattresses are rated between six and eight, which is considered to be the sweet spot for most types of sleepers.
Since the Lux type comes with an extra layer of Cloud Comfort, it will be a bit softer compared to the standard edition. Likewise for the Puffy Royal, which features an embracing and supportive reflexive transition layer. Thanks to the brand’s unique technology, Puffy seamlessly adapts to any sleeping position and delivers an equally excellent sleeping experience.
Due to the adaptive support and comfort layers, the product delivers outstanding edge support. Puffy always comes back to its original condition after being exposed to any pressure, which is why you can always rely on it to deliver perfect edge support.
Although the sinkage of the mattress isn’t high, thanks to the unique design, sleepers experience deep body contouring, which makes up for it nicely. Also, the sinkage is highly dependent on the sleepers’ body weight and the amount of pressure placed.
The mattress is fairly responsive, which will be a pleasant discovery for couples to complement their sex life. At the same time, the foundation is solid enough to withstand a great deal of pressure without causing any damage to the mattress. Motion transfer is close to non-existent, meaning that you’ll never feel your partner move during sleep.
Purchase & Delivery Process
The whole process is highly straightforward. The mattress is sold exclusively online and is delivered to your doorstep free of charge. The same is true for returns. If any discounts or coupons are available, they can be easily applied during checkout. Shipping is free in the US and customers get a 101 night trial period with each Puffy mattress. If you decide you don’t like the mattress, contact Puffy for a refund and to facilitate the return.
On the downside, Puffy doesn’t offer installation or white glove delivery options, nor does it remove your old mattress. Keep this in mind when considering your options. Financing is available by choosing Klarna at checkout.
Adjustable Beds
The Puffy Adjustable Base is designed for all types of mattresses, including foam, latex, innerspring, and hybrid. It comes with dual massages zones and 3-speed vibrating motors to target your head, shoulders, and legs for ultimate relaxation. Find your three favorite positions and program them with your wireless remote so you can find them again with the touch of a button. The head of the bed raises to a 65° incline, while the foot of the bed raises to 45° for Zero-Gravity support. Finally, the base is equipped with under-bed lighting, 2 USB charging ports, and adjustable legs for extra storage.
Puffy’s adjustable base comes with a 101-night trial, a lifetime warranty, and free shipping. It has a base height of 10.5” to 16”, is available in light gray and dark gray, and comes in four sizes.
Adjustable Bed Prices:
- The Twin XL adjustable bed measures 38” x 80” and costs $1,195.
- The Full adjustable bed measures 54” x 75” and costs $1,295.
- The Queen adjustable bed measures 60” x 80” and costs $1,395.
- The Split King adjustable bed measures 76” x 80” (2 pieces) and costs $2,095.
Mattress Toppers
The Puffy Topper is one of the most cost-effective ways to add a few extra inches to your mattress. Available in several sizes and two firmness levels, this durable, supportive, and cooling topper even comes with a 101 Night Sleep Trial, which is a common feature with mattresses but relatively rare with mattress toppers.
The chemical-free, hypoallergenic Puffy Topper uses a mixture of bamboo and polyester to create a cooling, soft, and breathable product. The manufacturers are so confident that this product will stay the distance that they have added a lifetime warranty to all purchases. Furthermore, it can be shipped directly to your door completely free of charge! Prices for the topper range from $175 to $245, depending on which size you choose.
Customer support
When it comes to customer support, the Puffy team does a solid job. You can contact Puffy via email, phone, a ticketing option on their website, or live chat. Puffy customer service is available 7 days a week to answer your queries.
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Phone Support
The team can be reached out via the dedicated customer support number from 6:30 AM - 8:00 PM PST Monday – Friday, and 8:00 AM - 5:00 PM PST on the weekends. -
Live Online Chat
Live chat is available on Puffy's website. -
Email
Users can drop messages to the Puffy team on their contact us page. You need to describe the issue and leave your email, and the team will reach out to you with answers and explanations. -
Video Tutorials
There are a couple of videos available on the brand’s official YouTube channel, though most of them are promotional material. -
FAQ
The FAQ section is well-structured. However, it lacks some answers to common questions like materials used in construction and the mattress cover. -
Blog
The blog is updated fairly inconsistently with about two to three article posts every month. The topics feature information like the difference between foam and spring mattresses, product updates, how to treat your mattress to improve its longevity, the importance of sleep, how to choose a mattress that’s right for you, etc.
Final Word
Overall, the Puffy mattress is an excellent choice for all types of sleepers. Puffy comes with a lifetime guarantee and a 101-night trial period. The website showcases quotes from renowned online sources and an award in the best mattresses category. Although somewhat expensive, considering the material and build quality, as well as the number of positive customer reviews and unique construction mechanisms, it should absolutely make the top of your considerations list. Finally, promotions for $200 to $300 off happen rather frequently, making it an even better deal.
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Will the Puffy mattress get indentations or sag over time?