Ergoflex Mattress AU Review

flag Next day delivery & free returns
  • Longest established mattress-in-a-box brand

  • Class-leading specification

  • Removable & washable Tencel cover

  • Hypoallergenic properties

Pros & Cons

  • Original Australian mattress-in-a-box brand, launched in Australia in 2010
  • Memory foam layer (9cm) is 3x the thickness of similar mattresses by renowned competitors.
  • Thousands of our 5-star reviews from long-term customers stretching back over ten years
  • Firm, temperature-regulated, and hypoallergenic layers.
  • The only Australian mattress-in-a-box brand to be around longer than their 10 year guarantee
  • Supporting families of domestic violence
  • Use of external courier service for delivery does not guarantee delivery on the specified date.
  • Not available to try in stores

Sizes & Pricing

The Ergoflex™ Memory Foam Mattress comes with a risk-free thirty-day trial period which starts from the day the mattress is delivered. Free of cost return for the mattress for regions inside Australia, with facilitated pick-up and refund are also offered.

The Ergoflex™ Memory Foam Mattress is a one-for-all bed available in 6 different sizes, which are priced as follows:

  • Single: 92cm x 187cm x 23cm ($949)
  • Long Single: 92cm x 203cm x 23cm ($989)
  • King Single: 106cm x 203cm x 23cm ($999)
  • Double: 137cm x 187cm x 23cm ($1349)
  • Queen: 152cm x 203cm x 23cm ($1529)
  • King: 183cm x 203cm x 23cm ($1799)

The mattress comes with an extensive 10-year warranty, which is much longer than what traditional retail stores offer you. Ergoflex is an established brand with many happy customers, as showcased in the excellent reviews garnered by the product.

Queen
$1529
Single
$949
Long Single
$989
King Single
$999
Double
$1349
King
$1799

Overview

Ergoflex™ stepped into the market for high-density memory foams in the UK and Australia in 2006 and 2010 respectively, setting new standards for high-quality user-friendly mattresses-in-a-box. The critically acclaimed Ergoflex™ Memory Foam Mattress has been smartly engineered to cater to all types of sleepers, eliminating the need for different mattress models.

Rating

  • "Price"
    8 /10
  • "Comfort"
    9 /10
  • "Body Support"
    9 /10
  • "Customer Support"
    10 /10

Construction

The Ergoflex™ 5G Memory Foam Mattress is comprised of 3 special, uniquely engineered layers, which include:

The Memory Foam Layer

The Ergoflex™ 5G Memory Foam Mattress has a 9cm thick top layer of memory foam that offers users firm support and consistent pressure relief, resulting in much better sleep. Another plus point is that the disturbances by a partner do not traverse to the person due to the impact-resistant foundation, yielding better sleep and healthier lives.

The Airflow Layer

A 5cm thick Cool-Sleep™ Airflow layer is embedded into the mattress’s core to prevent any build-up of heat within the mattress. The positioning of the layers in addition to the high-density of the memory foam adds to the cooling features of the mattress by evenly dispersing any excess heat. Heat is further dispersed out of the mattress thanks to the 3D mesh panels in the Tencel outer cover of the mattress. The combination of all these features allows for cool, breezy sleep in Australian climates.

The Base Layer

The base foundation layer is a 9cm High Resilience impact-resistant layer which relieves pressure build-ups and related back pains.

The memory foam mattress prevents the build-up of dust mites, bacteria, fungi, and other micro-organisms. This makes it an excellent choice for people, especially children with allergy conditions.  The layered and even construction of the mattress means that unlike regular mattresses, the Ergoflex bed does not need to be flipped over after installation.

Mattress Cover

The Ergoflex™ 5G Memory Foam Mattress comes with two unique covers, providing users with greater levels of comfort. First up is the natural and breathable TENCEL® outer cover. The entirety of the mattress is encased in a micro-fine inner cover which acts as a second layer of protection for the mattress. The moisture-wicking properties of the naturally breathable materials make for a quick-drying, cool, and comfortable sleeping surface. The natural fiber construction of TENCEL® gives it anti-bacterial attributes, without any chemicals.

The outer cover is removable and can be machine-washed at 30° and line-dried or tumble-dried on a low-heat setting. The Ergoflex-LIFE™ Mattress Protector can be purchased separately to guard the mattress against any water damage.

Firmness, Feel & Support

The Ergoflex™ 5G Memory Foam Mattress is available in two different firmness levels: Medium or firm. This allows sleepers with different needs to enjoy the award-winning comfort the mattress offers.

The bed’s memory foam effortlessly contours to your back’s shape, offering point-pressure relief and providing firm support from top to toe. This makes it suitable for people of all ages, body types, and sleeping styles. Not only has it been clinically recommended by Australia’s Back Doctor for pressure relief, but it’s a first choice for many renowned Olympic athletes from around the world.

The Ergoflex™ 5G Memory Foam Mattress minimizes motion transfer, making it an appealing choice for couples. If one partner is awake or is moving around, the sleeper won’t suffer from large amounts of disturbance.

Purchase & Delivery Process

Customers can place an order either from the Ergoflex website or from the brand’s hotline. Ergoflex cuts out the middlemen from the supply chain to make the entire process faster and more cost-efficient.

Ergoflex mattresses are compression-packed, vacuum sealed, and delivered in a compact box. The compactness of the package makes it easy for customers to handle and install the mattress.

For a vast majority of customers in Australia, the mattresses are delivered the next day, free of charge. The company uses an external courier service for delivery purposes.

Customers can select a preferred delivery date, although the exact delivery time cannot be specified unless you pay an additional, small fee. However, regardless of whether you pay the extra or not, the package can be tracked online on the day of the delivery.

Customer support

Help and support is offered through online and telephonic channels. Furthermore, the brand has a large online community on social media platforms. The customer reviews emphasize on the great customer support provided by Ergoflex.

  • Phone Support
    Phone support is provided by dedicated staff from Monday to Friday during office hours.
  • Live Online Chat
    Live chat is available during business hours.
  • Email
    There is a dedicated email-based response system for the brand where queries are answered frequently.
  • Video Tutorials
    Related videos are posted by the brand on various video streaming platforms like YouTube etc.
  • FAQ
    There is a dedicated and detailed FAQ section on the Ergoflex website.
  • Community Forum
    Online community forums for the Ergoflex community exist on platforms like forums, Facebook etc.
  • Blog
    There is an Ergoflex blog where interesting articles related to sleep and the mattress are posted.

Final Word

Ergoflex’s High Density Foam Mattresses gives HD a new meaning. In addition to the comfort inducing composition, the Scandinavian orthopedic design of the mattress gives it an edge, ensuring that users experience good, consistent sleep. Dr Mark Craig, Australia’s Back Doctor recommends mattresses provided by Ergoflex™ for patients recovering from back problems.

The Cool-Sleep™ Airflow system was designed with the Australian Climate in mind. The OEKO-TEX® certified Anti-allergenic properties of the mattresses make them ideal for users with asthma and allergies.

The 5G mattress’s name stands for the 5th generation of Proprietary Visco-Elastic Material used in the synthesis of the mattresses, enhancing the comfort and response levels of the bed. The large span of customers of the Ergoflex™ Memory Foam Mattresses range from people with back and joint problems, to world-renowned Olympic athletes; making this people’s mattress a one-for-all investment.

On the whole, the Ergoflex bed is durable, cost-efficient, and offers optimal levels of both support and comfort. It’s a safe, reliable long-term investment for all types of sleepers, and might just be the best mattress for you.

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Asya Fatima Abdulwajid
author

Asya is an experienced and professional consumer product reviewer and writer. She excels at thoroughly researching her subject so that she can convey information in a way that is helpful and easy to understand.

This review is based on the writer's personal opinion.
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Questions & Answers

Belinda Freeman

What happens to the mattress if one is returned?

answer
Ergoflex does not re-sell returned mattresses. Instead, they are donated to charity.
Sandra

Can people with allergies use the Ergoflex mattress?

answer
Yes, the Ergoflex mattresses cater to the needs of people with allergies and asthma. The natural and breathable material of the mattress cover is resistant to the accumulation of microorganisms or dust mites, a common trigger for allergic reactions.
Nadia

How can the Ergoflex mattress fit in such a compact box? Wouldn’t that damage the mattress?

answer
The mattresses are compression-packed, vacuum sealed, and delivered in a compact box to make them easy to handle and install. It also saves on delivery costs.
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