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HomeReviewsELM Sleep

ELM Sleep Review

Updated on January 10th, 2023
Amber Blackburn
Reviewed by Amber Blackburn
Dr. Dimitar Marinov
Validated by Dr. Dimitar Marinov - Sleep Specialist

About ELM Sleep

ELM Sleep offers a range of high-quality mattresses, designed to provide a comfortable and supportive sleep experience.  With both memory foam and hybrid models with different firmness levels, they’ve got options for sleepers of all styles, and also with all kinds of budgets.  Their 100-night sleep trial is also a great way to see if one of their mattresses is a good fit for you, and I’m super stocked about the fact that I got to test it out.

  • 9.0
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    Value for money
  • 9.0
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  • 8.5
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  • 7.5
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    Customer Support
8.5 Overall Score

Pros & Cons

  • Made in the USA
  • Value for money
  • Great for side sleepers
  • Less established brand
  • No phone support

Sizes & Pricing

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Original 13'' Hybrid

  • Mattress type icon
    Mattress Type Hybrid
  • Mattress price & size icon
    Price $1,599 - Queen
  • Mattress firmness icon
    Firmness Firm
  • Mattress trial period icon
    Trial 180 nights
  • Mattress warranty icon
    Warranty Lifetime
  • Special feature icon Hot Sleepers
  • Special feature icon Back Sleepers
  • Special feature icon Side Sleepers
  • Special feature icon Stomach Sleepers
  • Special feature icon Combination Sleepers
  • Special feature icon Couples
  • Special feature icon Pressure relief
  • Special feature icon Motion Isolation
  • Special feature icon Edge support

Firmness Level

The Elm mattress actually offers two firmness levels to choose from which isn’t seen in every brand. They’ve got the Luxury Plush that’s a 5/10 on the firmness level, as well as the Luxury Firm that ranks a 7 and is obviously more firm. The Luxury Plush is advertised as being better for side sleepers since it has more cushioning and pressure relief properties, however I still would prefer a firmer mattress, as a 5/10 is far too soft for me, even as a side sleeper.


soft_icon Soft
firm_icon Firm

Cooling Properties

The Elm mattress is made with a special 1” gel memory foam to help with cooling for hot sleepers like myself, and while testing it out, this proved to be effective as I didn’t wake up sweating as I tend to.

soft_icon Cool
firm_icon Hot

Pressure Relief

Like I mentioned before, the Luxury Plush Elm mattress is better for those that sleep on their side and that’s because of the pressure relief that it offers for your shoulders and hips. Since this is a less firm mattress however, this mattress is more likely to provide pressure relief to lighter weight people – as a heavier build, I felt as though I could have used a more firmer mattress.

soft_icon Low Pressure
firm_icon High Pressure


As the type of sleeper that moves around quite frequently, I found that the Elm mattress adapted to my position, still providing me with comfort throughout the night. This would be credited to the support layer of the mattress made from pocketed coils.

soft_icon No Bounce
firm_icon Very Responsive

Motion Isolation

The Elm mattress consists of an under-layer that’s made from 8” individually wrapped hybrid coils to improve motion isolation on the mattress – I performed a test with a glass of water and it more than passed the test, with the glass of water not spilling when I sat on the other side. This makes me more confident that it will be a good mattress option for my partner and I too, but we still have yet to try it out together!

soft_icon Low Motion Isolation
firm_icon High Motion Isolation

Edge Support

The 8” hybrid coils that I mentioned above when I talked about motion isolation are also wonderful for additional edge support in the mattress, and that’s exactly the thought process Elm mattresses had – built into the mattress to offer additional edge support and avoid even feeling as though you might fall off.

Mattress Materials

The Elm mattress is made from a variety of materials, including foam, polyester, and viscose. It has a cover made from a blend of polyester and viscose, a layer of memory foam for pressure relief, and a layer of polyfoam for support.

Customer Support

Elm offers email support for their customers and commits to having an agent respond within 24 hours, and for a faster response they’ve also got a live chat that’s available during their non-sleeping hours (9am-8pm).  Any request made not within their hours will go to their email, and they don’t have phone support which can be a challenge if you need assistance right away or would like to really speak to an agent.

Phone support icon
Phone Support Not available
Chat support icon
Live Chat Available during non-sleep hours

Customer Support

- Overall Score -
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  • Professionalism 8.0
  • Response Time 7.0

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Final Word

Overall, Elm sleep offers a great luxury hybrid mattress option, especially since they’ve got no shortage of varieties for different sleep styles.   Their variety of mattresses also allows those with different budgets to find the right fit for what they are in the market for – and similar to many other brands, they’ve also often got deals and specials that can be found on their website.


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Amber Blackburn avatar

Amber Blackburn

Amber is originally from Miami, Florida and is currently studying medicine. She does freelance writing as she pursues her degree, and is particularly interested in everything sleep and health related.

Dr. Dimitar Marinov - Sleep Specialist

Dr. Dimitar Marinov is an experienced physician and scientist who has been actively conducting research in the field of sleep hygiene for the last 5 years. He is a chief assistant professor in Hygiene and works at the Medical University of Varna, Bulgaria. Thanks to his expertise in sleep hygiene and outstanding research skills, he is a valuable addition to our website as he fact-checks our content and ensures the accuracy of any medical terminology you may encounter. You may learn more about Dr. Marinov and his research via ResearchGate, LinkedIn, and his personal website.

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