Ecosa Mattress Review
Fast free delivery in 1-5 business days
Exceptional value for the price
Outstanding customer support
Easily alterable to your sleep style
Pros & Cons
- High breathability across all layers
- Liquid and oil-proof inner cover
- Adjustable firmness
- Suitable for most people regardless of sleeping position
- CertiPUR-US certified
- If placed flat on floor in humid environment, will need to occasionally stand the mattress upright to air out
Sizes & Pricing
For an affordable mattress, Ecosa offers pretty substantial benefits regarding guarantees and customer service. For one, they have a 100-night free trial allowing anyone to test the mattress before committing to a purchase, and they ship (and return) for free across the US. Moreover, Ecosa has a 15-year warranty for their mattresses, which will generally take full responsibility for any possible flaws associated with construction and deterioration, which hasn’t been caused by improper usage.
There are quite a few sizes to choose from, namely Twin, Twin XL, Full, Queen, King, and Cal King. The exact dimensions of each mattress type are clearly expressed in inches, making it a lot easier to understand what you need.
Overall, Ecosa is pretty competitively priced, given all the features and bonuses that you can get your hands on when buying the mattress.
Overview
Based in Melbourne, Australia, Ecosa was founded with a single goal: to help people sleep better by building high-quality products at an affordable price. Operating since 2015, Ecosa is Although a relatively new player in the market. The mattress company has already accumulated over 8,000 reviews from happy customers. Also, it has numerously been acknowledged as “Australia’s best mattress” by many experts and industry-leading publications. The mattress is generally suitable for the majority of people with medium weight and height, independent of their sleeping position preferences.
Construction
Ecosa consists of four layers, each of which plays a vital role in delivering a comfortable and enjoyable sleeping experience.
Ergonomic support foam
The base of the mattress consists of a breathable, ergonomic support foam, which is the primary layer responsible for keeping your spine aligned properly. It also relieves general pressure points and doesn’t disturb your partner, making it a great choice for couples. Like all the other layers, the base features a pin-core holes design which allows air to circulate inside the mattress, aiding with the cooling aspect of the product.
ECO-Tex memory foam
Also known as the comfort layer, ECO-Tex is made with the help of the new open-cell technology developed by Ecosa’s engineers. Developed primarily to satisfy customer requests, ECO-Tex memory foam has come to replace the latex comfort layer, which caused allergies, was less durable and less breathable. The ECO-Tex layer also brings increased contouring to the table and allows for a bit of bounciness, while also offering higher build quality and improved breathability.
G-7 gel memory foam
Designed to aid and complement the previous two layers, the G-7 layer adds extra breathability, allowing for even better cooling, and further helps relieve pressure points during sleep.
Waterproof inner cover
Nice addition to any mattress, the inner cover keeps the mattress safe from being harmed by liquids, oils, and moisture that your body produces during sleep, which can cause cooling issues and create a favorable environment for bacteria to breed. Also, thanks to the German micro-filament technology, it keeps away beg bugs and supports hygiene.
All of the materials used in the manufacturing process are of high quality and come from Germany, Japan, and China. The mattress is CertiPUR-US, though none of the raw materials are eco-friendly. Eco-friendly materials are at least 95% natural and certified, for instance, organic latex, organic wool, organic foams, etc. However, considering the price, this is more than acceptable.
It’s also worth noting that while the mattress can be placed on any foundation if you’re considering setting it up directly on the floor, you’ll need to allow the space below the mattress to air regularly to avoid moisture build-up underneath.
Mattress Cover
The cover is advertised to be built with premium quality materials, but there is no concrete list. However, judging from over 8,000 reviews, the cover feels great to the touch, isn’t allergenic and seems to suit previous owners well. The cover is also removable and washable. It’s highly advisable to use warm water during washing and avoid high heat when drying it.
Firmness, Feel & Support
One great thing about Ecosa is that buyers can regulate the firmness of the product thanks to the unique construction mechanism. Depending on which layer you place on top, you can get a medium firm or firm mattress. The product is rated 5 to 6.5 on the firmness scale of 1 to 10, which is ideal for average or above average-sized sleepers (up to 150 kg per sleeper).
Although there is no data on the sinkage of the mattress, judging from the firmness, it should be around 4-5 mm, which is suitable for most people. Thanks to the ergonomic support foam, there is zero motion transfer, which is excellent for couples. Lying down on the mattress gives sleepers an incredible feeling of cuddling and instant relaxation of pressure points on the back, which is one of the most important features of good sleep. Finally, the mattress offers just enough bounce to feel comfortable and responsive, yet stay firm and relaxing overall.
Purchase & Delivery Process
The purchase and delivery process is very simple. The Ecosa website provides all the information that a buyer needs to get the appropriate-sized mattress and have it shipped to his or her state. Shipping is pretty fast too. It takes on average 1-7 days for the product to arrive.
Both shipping and returns are free of charge and available across the US and Australia. The UI of the personal information (credit card details, shipping address, etc.) is great, and any user should be able to complete the checkout in two quick steps.
The product is available for a test-drive for 100 nights and comes with a 15-year warranty that covers all aspects of materials and deterioration, as long as they are not caused by improper handling of the mattress.
Pillow Offerings
The Ecosa pillow is designed to provide optimal support for your head and neck, keeping you comfortable throughout the night. There is only one size available, but it can be adjusted using height pads. These pads allow you to lift or lower the pillow, making it more comfortable for you. The Ecosa pillow is backed by a generous 100-night sleep trial and can be shipped for free throughout the United States. If it doesn’t work out for you, send it back and get a full refund.
Customer support
Ecosa does an outstanding job when it comes to providing high-quality service for their customers. Not only do they have a live chat support window on their website, which typically responds in a matter of seconds, but they are also reachable by email and phone, Mondays to Fridays, 9 AM to 5 PM, Eastern Time.
Moreover, close to every past customer that has contacted the support team has been highly satisfied with the service. Finally, Ecosa is one of the few brands that listens to feedback and makes decisions based on what their customers want. A vivid example is a recent change in construction and the addition of the ECO-Tex memory foam.
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Phone Support
The company can be reached at their dedicated customer support phone number Mondays to Fridays, from 9 AM to 5 PM. -
Live Online Chat
There is a highly responsive live chat support accessible right inside the website. -
Email
Ecosa’s customer support team can be reached via their dedicated email -
Video Tutorials
There are a couple of videos available on their official YouTube channel. -
FAQ
The comprehensive FAQ section provides answers to a high variety of questions that should interest any customer. -
Blog
The blog is updated roughly twice a week and features topics concerning sleeping positions, how to pick a mattress that’s best for you, product-related specifics, etc.
Final Word
Overall, Ecosa is an excellent choice in its price category and the mattresses are suitable for most people, regardless of their preferred sleeping positions. The company provides excellent service and support and takes the community’s feedback very seriously. Moreover, considering the 100-night free trial, the overwhelming number of positive reviews from existing customers, and numerous ways to get around $200 discount on your purchase, the product should most certainly be among the top choices on your next mattress buying list.
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What do you mean by building up moisture from below? I am an 82 year invalid confined to a wheelchair . Patt
Do I need a base for the Ecosa mattress?
How are Ecosa mattresses shipped?