Casper
Written by
Cedric Jackson
Validated by Sleep Specialist
Dr. Dimitar Marinov
About the brand
Launched in 2014, Casper has made it their mission to research, design, and engineer the perfect mattress to set a new standard in sleep innovation. They offer hybrid and all-foam varieties of mattresses for all sleep types and in a variety of sizes and prices. Their newest feature is called “Snow Technology,” which is combined with particular mattresses to keep users cool all night long, and it did just that while trying it out for a nice, long nap.
9.0
Price
9.0
Comfort
9.0
Features
9.0
Service
9.0
Overall
Our Verdict
Casper mattresses are a great choice for all sleep types, given their four models—each offering varying levels of support. Firmness falls somewhere in the middle—not too soft but not too firm. They offer a wider range than many of their competitors with their standard flagship Original model, the budget-friendly Elements model, and their high-end Wave Hybrid which offers the most ergonomic support. Their new mattress, the Nova Hybrid model is designed especially for spinal support. It’s no surprise the high reputation Casper has built for itself over the years when it comes to sleep innovation. While their products aren’t organic, they are certified by the CertiPUR-US program, their foam materials provide optimal support, and they cater to all budgets and sleep types.
Pros
- All-foam or hybrid varieties
- White glove delivery
- Award-winning customer service
Cons
- Covers are not machine washable
- May not be supportive for heavier builds
- Not the most affordable
In-depth review
Firmness Level
Casper offers a variety of mattress models, both all-foam and hybrid options, meaning that each one offers different support levels, but overall their mattresses fall into the ‘medium-firm’ category. They aren’t too soft where you feel like you’re sinking in and not supported, but they are also not too firm where it’s uncomfortable to lay on the mattress. The exact level is rather subjective, but I’d say it’s a little less firm than a standard ‘medium-firm’ that they advertise the mattress to be.
Cooling Properties
The Casper mattress is really great for hot sleepers with built-in cooling properties that can’t be ignored, with layers of an ‘open-cell’ Airscape that are specially designed and implemented to encourage breathability. This is also a plus for couples, since it tends to get hot when sharing the bed with another body.
Pressure Relief
The Casper mattress offers a solid combination between support and pressure relief, making it good options for those that suffer from back pain, especially when lying down. It’s also got more firm foams where the lower back lays, and more soft foams in the shoulder region providing additional cushioning in the required pressure points.
Responsiveness
I found it relatively easy to move around on the Casper mattress and would say it would probably be a nice option for my husband and I to share, with a nice, solid combination of both motion isolation and responsiveness.
Motion Isolation
Similar to many other mattresses that are strong in terms of responsiveness, while the Casper mattress still passed the glass of water test, I’m not completely confident that I wouldn’t feel my partner moving around, or at least a bit. But overall it proved to be decent in terms of motion isolation and I wouldn’t consider this a ‘red flag’ of the mattress.
Edge Support
I felt quite stable while sitting on the edge of the Casper mattress, and wouldn’t worry about it not providing me the necessary support when sleeping on it, even with my partner. This can be credited to its high-density foam base which gives it a slightly added advantage to its competitor’s memory foam mattresses.
Construction
Each of the Casper mattress models come with varying layers and materials optimized for comfort.
The Essential—11 inches in height and comes in 3 layers of streamlined premium foam support: a soft comfort top layer for breathability, softness, and bounce, a pressure relief memory foam layer for supporting pressure points and curves, and a durable base foam support layer.
The Original – 12 inches in height and comes in 4 layers of zoned premium foam support: a breathable comfort foam top layer, a pressure-relieving memory foam, a zoned support designed to treat shoulders and hips differently for spine support, and a durable base layer. If you choose an Original Hybrid, your mattress will also feature a layer of resilient springs.
The Wave Hybrid – 13 inches in height and comes in 5 layers of hyper-targeted premium foam support: a velvety soft comfort foam top layer, a breathable latex foam, a pressure-relieving memory foam, targeted gel pods for hip and core support, a durable base layer. If you choose the Wave Hybrid Snow, your mattress will also come with Casper’s Quick Cool Cover, the three Airscape layers which feature thousands of perforations so air can circulate and heat drawn away from you, as well as HeatDelete Bands.
The Nova Hybrid – 12 inches in height and comes in 7 zones of support for proper spinal support with 2 layers of perforated breathable foam to keep you cool. The Hybrid design combines foam and springs for added lift and airflow. Every Nova mattress also saves up to 70 recycled bottles from the environment. If you choose the Nova Hybrid Snow, you’ll also get the Quick Cool Cover featured in the Wave Hybrid Snow, as well as two Airscape layers that move heat through perforated channels and HeatDelete Bands that draw heat away from your body.
Mattress cover
The Original and Element models have an easy-to-clean, zip-off cover made with a durable upholstery-grade hybrid knit, and comes in a gray charcoal color, which helps with hiding stains.
The Original model cover is super soft while the Element model is a bit more coarse but still comfortable.
The Nova Hybrid comes in a plush fabric that cradles your body and makes you feel as if you were sinking into a cloud.
The Wave Hybrid model comes with a humidity-fighting wool cover and high-airflow perforations, which can help with temperature regulation and staying cool.
If you choose the Nova Hybrid Snow or Wave Hybrid Snow, your cover will be the special QuickCool Cover. This cover uses phase change material so it is cool to the touch. It also includes a thin layer of cooling gel.
Adjustable beds
Casper offers two types of adjustable beds: their signature Adjustable and their Adjustable Pro. The Adjustable is a more basic model but still provides beloved features including wireless remote control, built-in USB ports for easy charging, Zero-Gravity, and full bed adjustability. You can use the wireless remote control to save your favorite positions and it even comes with a pre-programmed anti-snore setting.
The Casper Adjustable Pro provides additional premium features. On top of what you get from the Casper Adjustable, you’ll also enjoy wall-aligning technology, a massage feature, under-bed lights, and headrest tilt function. Casper recommends giving yourself about 20 minutes to set up their adjustable frames, preferably with a friend. Given how heavy these beds are, we recommend adding in-home set up at checkout.
When you purchase an adjustable bed from Casper, you’ll enjoy a 30-day trial period. Shipping and returns are free in the contiguous United States. These adjustable beds are compatible with the Original, Element, Nova Hybrid and the Wave Hybrid mattresses, as well as other flexible, foam mattresses.
Adjustable Bed Prices:
The Twin XL Adjustable sells for $945 and the Pro for $1,495.
The Queen Adjustable sells for $1,195 and the Pro for $1,995.
The Split King Adjustable sells for $1,890 and the Pro for $2,990.
The Cal King Adjustable sells for $1,890 and the Pro for $2,990.
Delivery process
You can buy a Casper mattress online or at one of their many storefront locations. To buy online, you can simply select one of the four models, your choice of Firmer all-foam or Softer hybrid, and the size to complete your order.
While the Original, Element, and Nova models are delivered in a box free of charge, the Wave model offers white-glove delivery, meaning free in-home delivery and setup or removal.
Customer Service
Casper prides itself on offering award-winning customer support. Not only do they provide free in-home setup or removal for their premium Wave model, but you can get in touch with their team 7 days a week via phone or live chat. Their comprehensive FAQ page allows you to easily browse or search a wide variety of helpful topics categorized as Popular Questions, Orders & Shipping, Returns & Exchanges, Retail & Partnerships, Resources, and Casper Products.
Phone Support
1-888-498-0003
Live Online Chat
Available on website
User Reviews
Average User Rating
Very good mattress
This mattress is comfortable and i have been sleepy well on it. It doesn't have the super comfortable feeling when you first lay down but after a few mon it's great. I feel wake up and refreshed every morning. Also keeps me cool. Would recommend for sure. Shipped and came quickly
Casper is the best!
My 2-year-old son loves the bed so much he always jump to his new bed every night right away even though he never slept by himself prior to Casper. Thanks Casper that we got our bed back!
good for sleeping, not for sitting
The unboxing experience was easy and painless. The Casper mattress is much softer than my old one. It’s not as firm though, so I wouldn’t recommend it if you tend to sit on your bed while doing anything other than sleeping. I would definitely recommend it if you like the softness of memory foam but hate the way it suctions you in.
Cedric Jackson
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
9.0
Price
9.0
Comfort
9.0
Features
9.0
Service
9.0
Overall
Thank you!
As with most mattresses, do you turn this so it doesn’t make a ‘map’ of your body?
It's recommended to rotate the Casper mattress 180-degrees every 3-6 months.
will you take or recycle my old futon mattress
If the areas where Casper offers in-home delivery & setup, mattress removal can also be arranged. If you fall outside of this range, Casper will still work with you to find a way for the mattress to be removed and recycled -- you simply have to contact them.
If I don’t like it how do I return it. I don’t think I could fit back in the box it comes in. I live in Hawaii.
You don't need to save the box at all. Casper mattresses are compressed by a special machine before being boxed, so it will not be possible for you to do this. All returns are free, and Casper works to donate them to local charities. Some regions require that used mattresses go to recycling instead, however.